Policies


Disclaimer of Use, Indemnity, etc. 

First, let's all agree that handling weapons is potentially dangerous. From a legal standpoint, neither Cold War Concealment LLC, nor its officers, nor representatives shall be liable to buyer or end user under this or any purchase order, whether in contract, in tort (including negligence), under any warranty or otherwise for any special, indirect, incidental or consequential loss or damage or loss of profits or revenues resulting from, arising out of or in connection with this sale or from the performance or breach thereof, or from the manufacture, sale, delivery, resale, repair or use of provided holsters / gear. It is the responsibility of the user to maintain absolute control over their weapon at all times, regardless of the product being used or misused. In short, we design and manufacture a safe product. We are not responsible for injuries, death, or loss that may occur in the course of using or misusing our products. It is the responsibility of you, the end user, to ensure safe usage of our product and the items they are designed to hold. By ordering our products, you have agreed to accept full responsibility for all results of the usage our product, negligible and otherwise.  Lets remember that all the gear in the world can't make up for bad habits, poor training, and disregard of safety rules.
Shipping
Please keep in mind that all of our Kydex products are individually hand crafted just for you.  Please allow up to two weeks for us to get your order built and on its way to you.  Typically, it is a lot faster than two weeks, but depending on the amount of orders at the particular time you order, it could take a week or two to get it on its way to you.   
We currently only ship to locations in the United States of America.
We offer free USPS shipping for Kydex items. 
We will provide tracking whenever possible. Understand that once a product leaves our hands, we cannot be responsible for its whereabouts. Please use the provided tracking for progress of your order with the shipping provider and let us know if anything happens and we'll try to figure it out.