Return Policy
All holsters are backed by our 100% satisfaction guarantee.
If you don't like it, we'll take it back. If something is wrong, we'll work with you to get it corrected, or if you prefer, we'll take it back. No refunds will be given on holsters that have been modified by the customer.
We want you to be completely satisfied with your purchase. If you're not happy with your item, you may return it within 60 days of receiving the product for a full refund or exchange.
Return Guidelines:
- The item must be unused and in its original condition with all original packaging and tags.
- Returns must be accompanied by a valid proof of purchase (receipt, order number, etc.).
- We do not accept returns for personalized items.
Return Process:
- Contact our customer support team at coldwarconcealment@gmail.com to initiate a return request.
- Our team will guide you through the return process and provide any necessary instructions.
- Once we receive the returned item and verify its condition, we will process your refund or exchange.
Refunds:
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 10 business days for the refund to reflect in your account.
Return Shipping:
- The customer is responsible for shipping. All shipping fees are non refundable (this includes return shipping fees).
- If the return is due to a defective product or an error on our part, then we eat the shipping.
- If you have any questions or need further assistance, please don't hesitate to contact us.
Cold War Concealment
coldwarconcealment@gmail.com